Eagle Precision ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described below.
1. Information We Collect
We may collect the following categories of information:
- Contact information — name, email address, and phone number provided through our contact form or account registration.
- Order-related information — product inquiries, order references, and shipping details you share with us.
- Account credentials — username and hashed password for users with a dashboard account.
- Usage data — pages visited, browser type, IP address, and timestamps collected automatically via server logs and cookies.
- Communications — messages and feedback you send us directly.
We do not collect or store credit card numbers or payment data; purchases are processed through third-party platforms (e.g., Amazon).
2. How We Use Your Information
- To respond to your inquiries and provide customer support.
- To process orders and fulfill dealer or bulk requests.
- To maintain and secure your dashboard account.
- To send transactional emails (order confirmations, password resets, account invitations).
- To improve our website, products, and services.
- To comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website uses session cookies necessary for authentication and security. We may also use analytics tools that set cookies to help us understand how visitors use the site. You can disable cookies in your browser settings; however, some features (such as login) may not function correctly without them.
4. Data Sharing
We share your information only in the following limited circumstances:
- Service providers — hosting, email delivery, and analytics vendors who process data on our behalf and are bound by confidentiality obligations.
- Legal requirements — when required by law, court order, or to protect the rights, safety, or property of Eagle Precision or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Account data is retained while your account is active and deleted within a reasonable period after account closure upon request.
6. Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the Internet is 100% secure; we encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Deletion — request deletion of your data, subject to legal retention requirements.
- Portability — request a machine-readable export of your data.
- Objection / Restriction — object to or request restriction of certain processing activities.
To exercise any of these rights, please contact us at the address below.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Amazon product listings). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through a notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out: